Is a workplace experience app expensive?

You might be surprised to learn that a workplace experience app is not necessarily as expensive as you may think. With our Plug & Play solution, you could launch an app for as little as £200 per month.

What does the Plug & Play option include?

Clients that choose District’s Plug & Play platform on our basic package and benefit from all of the core functionalities that District has. The Plug & Play also includes access to the Insights Explorer, our analytics dashboard, which gives you a wealth of insights that help you understand more about your community and their engagement levels with the platform. You’ll gain access to the intercom chat facility that you can use to chat with our customer success team for any queries that you may have along the way.

The core functionalities you’ll benefit from:

  • Events
  • Articles
  • Concierge chat
  • Discounts
  • Space bookings
  • Payments
  • Community directory
  • Company directory
  • User profiles
  • Building guides
  • Food & drink
  • Push notifications

Here’s a snapshot of our pricing plan in more detail. Our Plug & Play platform is available on the basic plan, meaning that a workplace experience app doesn’t need to be expensive. It’s good to know that we also offer a premium solution making it easy to scale up at a later date. Or, perhaps you’re ready to go all-in now with the premium package which offers a white-labelled app and the ability to scale to an unlimited number of buildings.

Who is the platform most suitable for?

Our platform is suitable for both commercial real estate providers for their tenants as a tenant engagement platform and companies looking to engage their employees as a workplace engagement platform.

Commercial real estate providers

From coworking providers to large business parks, the Plug & Play app is perfect for engaging tenants both on and off-site. The app enhances your tenants’ building experience and increases overall asset value through increased tenant satisfaction and retention.

Companies for internal engagement

The app is also ideal for companies wanting to supercharge their internal communications and to have a one stop office community app for their employees. Engage those employees with the community features and keep them in the know wherever they are based with push notifications. Drive loyalty through company discounts accessible in-app and provide company information in one place, making it simple for employees to access what they need.

What are the types of ROI for a community app?

Determining ROI can be the single most important aspect for decision-makers when deciding on whether to implement a community app for their business. We advise decision-makers to take a holistic view on analysing the return on investment, as it can be quite hard to fully quantify. This is because there are many benefits to the platform, like tenant/employee engagement and satisfaction that can be hard to quantify – but no less are an important part. Here are the types of ROI you might want to measure.

Tenant engagement/satisfaction

Increasing tenant or employee engagement and satisfaction is one of the most important factors for many clients that launch a workplace experience platform with us. The platform allows you to engage through various touchpoints including; articles, news, events, services, push notifications, perks and more. Also, through creating better building experiences like seamless door access and mobile desk/space bookings your tenants have a more satisfying experience. As we move forward after lockdown, improving confidence to return to the workplace through increased communication around Covid-19 and specific features like health check-ins will ease tenants’ minds around returning to the workplace and increase overall satisfaction.

Increased productivity

A workplace experience platform can increase productivity in employees. Only 13% of employees globally are highly engaged and satisfied with their workplace, and 69% of employees agree that they would work harder if they felt appreciated. This goes to show that a workplace app can increase productivity through the added value it brings to employees through events, perks and ensuring they feel connected.

Tenant/employee retention

Leading on from the previous points, another return you may want from your investment is increased retention. Whether that be employees or tenants, a workplace experience platform can ultimately increase retention as a knock-on effect of the above points – increased satisfaction, engagement and productivity. Of course, people may move on for other reasons outside of your control, but happier tenants and employees will be more likely to stay for longer if they’re satisfied and engaged.

Energy optimisation

Another aspect to consider when identifying return on investment is energy optimisation. A workplace experience platform like District can easily integrate with smart building solutions, like sensors that can monitor and control HVAC settings to optimise your building’s energy usage. By doing so, you can drastically reduce your carbon footprint and the cost of your utility bills. Another added benefit is that it can be used as a sales tool to attract tenants that are looking to work in an environmentally friendly environment.

Automating tasks

A workplace experience platform can automate some of your building manager’s and receptionist’s time by automating tasks you may be doing manually. For example, the ability for tenants to book and organise meeting rooms/desks and make payments directly in the app. This reduces the time of creating invoices manually, taking calls about bookings, responding to emails or dealing with bookings at the reception desk. It also reduces the time spent managing the availability of spaces. By automating tasks, you can reduce the number of staff needed in the building or save their time for more value-adding tasks like organising networking events that engage your community.

Attracting investors

For some landlords, a worthy return on investment would be the ability to attract investors due to the increased value the platform provides, and with the stats to back it up. With the analytics dashboard, you can showcase key metrics on your tenants and building to attract investors, backing up your case with facts.

Next steps

If you want to know more about launching a workplace experience app that isn’t too expensive – we can help. Engage your tenants/employees upgrade your services and improve communications from as little as £200 per month. (Less than £7 a day!) For full details check out our packages or book a demo to take a look at the platform.

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