Updated April 2021

Coronavirus has enforced office workers to work from home and has accelerated the trend in remote working in the long term. Although there are many benefits to working from home, the negatives including feelings of isolation and workplace disconnect. This is why HR Directors should be looking to implement an employee experience platform to engage and connect staff members and to help them feel more connected with their organisation. In this new era of hybrid working, businesses will need to put the right systems and technologies in place to connect distributed teams. A digital layer to your workplace is therefore fundamental to building a sense of workplace culture and automating otherwise manual tasks which may not be possible to do remotely.

What is an employee experience platform?

An employee experience platform (also known as a workplace experience platform) is essentially a digital hub for your business and its employees. It is a tool for communication, collaboration and content. The software allows you to keep employees engaged, building workplace culture whilst being able to offer services and useful tools that make their workday simpler. A tool like this reduces the need for manual processes, by offering a seamless technology solution making the workplace more seamless and automated.

District Technologies is an employee experience platform that allows communities to navigate the workplace and stay connected from anywhere. Your community can check in to the building, books desks and meeting rooms, view food and drink services on-site and many other features that optimise your office locations. For those remote days, no problem! The app is also a workplace social network which keeps your workplace community connected (read more about our Coworking Platform). Plus, you can keep them in the loop with relevant news and resources and even ping them push notifications from time-to-time with relevant messaging, from the latest perks or company updates to vital Covid-related safety information about the workplace.

Simply book a demo if you would like the full tour of our app.

An employee experience platform is more than just an app. With District, you would also benefit from the Insights Explorer, tapping into user engagement and other valuable metrics. Lee Butz, District Technologies CEO, said: “The analytics dashboard gives you insight into your community services meaning that you can constantly monitor, test and iterate to provide the best experience for your workforce.”

The analytics dashboard allows you to track various metrics that not only prove the success of the platform but also engagement levels, from the number of event bookings to article views.

The platform also includes the District Dashboard, which is a content management system for administrators to upload and publish content to the app. 

What are the benefits of an employee experience platform?

Employee engagement/satisfaction

Increasing employee engagement and satisfaction is one of the most important factors for many clients that launch a workplace experience platform with us. The platform allows you to engage through various touchpoints including; articles, news, events, services, push notifications, perks and more. Also, through creating better building experiences like seamless door access and mobile desk/space bookings your tenants have a more satisfying experience. As we move forward after lockdown, improving confidence to return to the workplace through increased communication around Covid-19 and specific features like health check-ins will ease employees’ minds around returning to the workplace and increase overall satisfaction and wellbeing in the workplace.

Increased productivity

A workplace experience platform can increase productivity in employees. Only 13% of employees globally are highly engaged and satisfied with their workplace, and 69% of employees agree that they would work harder if they felt appreciated. This goes to show that a workplace app can increase productivity through the added value it brings to employees through events, perks and ensuring they feel connected.

Employee retention

Leading on from the previous points, another return you may want from your investment is increased retention. A workplace experience platform can ultimately increase retention as a knock-on effect of the above points – increased satisfaction, engagement and productivity. Of course, people may move on for other reasons outside of your control, but employees will be more likely to stay for longer if they’re satisfied and engaged.

Automating tasks and Covid-secure workplaces

An employee experience platform can automate some of your office building’s operations creating a more efficient and streamlined environment for your employees. This includes the ability for employees to book and organise meeting rooms/desks and make payments directly in the app and even mobile building access, meaning employees can enter simply by scanning their phone.

Furthermore, an employee experience app like District offers Covid-secure workplace re-entry features to ensure your employees can return to the office when it is safe to do so. These features include a health check-in, desk bookings and occupancy monitoring. Not only does this help you to provide a Covid-secure workplace, the measures also boost confidence among your workforce, knowing that measures have been put in place to keep them safe.

Go premium for company branding and integrations

As well as the above benefits, District’s premium package makes it possible to integrate with other platforms such as your existing solutions or smart building sensors for the optimal one platform approach. The premium solution takes your brand to the next level with a full white-label service, reinforcing your company’s brand providing a truly immersive branded experience for your employees.

A branded employee experience platform allows you to reinforce your brand message and the utilisation of professional technology showcases the quality of your company. Set an amazing first impression to new employees and stay front of mind with current employees with custom colours and fonts, your company logo, and your very own unique app in the App Store. The platform allows you to build a sense of workplace community at every touch point, through your curated news feed on the homepage to the members directory where users can search and interact with others. Your admins can easily add new articles, events, digital services and perks giving your employees a reason to check back and see what’s happening on a regular basis. The multi-faceted benefits of the app will suit your diverse team, whether they’re working on-site in the office or remote working, they can tap into the app and feel a part of the buzzing workplace culture from anywhere.

Onboarding

Onboarding with District is made simple with our dedicated customer success team. Every business is unique, and what ‘success’ means varies for everyone. Our customer success team build with you a success plan right at the beginning, setting out clear objectives and markers of success for your business, to ensure that our software fulfils your requirements and exceeds expectations. Our customer success team will also help you identify trends from the Insights Explorer and highlight key metrics to you. This will give you guidance and support on how you could iterate and tweak experiences in the app to give your unique employees exactly what they like and are engaging with. Further to our support, we also seek out our very own partnerships with some of the top brands to be able to extend discount codes to you that you can provide via the app to your users. Discounts are a great way to add extra value to your employees and build long lasting loyalty. By booking a quick call with us we can take you through some of the amazing discount partners that we already have.

District Technologies is the go-to workplace experience platform that delivers to landlords and companies. A snapshot of some of our clients include; WPP, Investec, CEG, Elmpark Green, Cushman & Wakefield. Book a demo to find out more about our platform.

Book a demo.

Schedule a time for us to give you a full demo and to discuss your requirements – from functionalities to integrations.